Oakfield
Oakfield cut interview no-shows by booking times candidates actually want
A retail group reduced missed interviews across 30 stores by letting candidates choose their slot.

-62%
Interview no-shows
Industry
Retail
Team size
480 people
Candidates pick a time that suits them and the store manager is already free. The no-shows mostly stopped.
Anaya Patel
Recruitment Manager
Thirty stores, one process
Oakfield hires store staff all year round. Store managers booked interviews by phone, and about one in four candidates never turned up.
Let candidates choose
With Hirabel, each store’s free interview times sit on one calendar. Candidates choose a slot that works for them, and it only offers times when the store manager is free.
No-shows fell by 62 percent in the first quarter, and store managers got back the hours they used to spend on the phone.