Oakfield

Oakfield cut interview no-shows by booking times candidates actually want

A retail group reduced missed interviews across 30 stores by letting candidates choose their slot.

-62%

Interview no-shows

Industry

Retail

Team size

480 people

Candidates pick a time that suits them and the store manager is already free. The no-shows mostly stopped.

Anaya Patel

Recruitment Manager

Thirty stores, one process

Oakfield hires store staff all year round. Store managers booked interviews by phone, and about one in four candidates never turned up.

Let candidates choose

With Hirabel, each store’s free interview times sit on one calendar. Candidates choose a slot that works for them, and it only offers times when the store manager is free.

No-shows fell by 62 percent in the first quarter, and store managers got back the hours they used to spend on the phone.

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